ISD Online Help / Documents
This page provides you with links to the Online Helps* for our products HiCAD (2-D/3-D for all industries) and HELiOS (PDM/PLM) and other tools. In addition, you will find links to other important documents here, such as the "Getting Started“ guide resp. the "Installation Notes" etc.
Please choose the desired product version from the selection box first.
Please note that the PDF preview in the HELiOS Desktop no longer works with Acrobat Reader DC from Version 2021.011.20039. As an alternative, we recommend Sumatra PDF (64-bit and the non-portable version) for HELiOS from Version 2702.3, 2800.3 and 2801.0. Before you install it, you need to uninstall all PDF Readers. During installation, click on Options (bottom left) and choose Install for all users and Let Windows show previews of PDF documents. You may also need to modify the hel_preview.ini configuration file if Acrobat Reader is explicitly defined there for PDF preview.
If an update to a new HELiOS version is to be avoided, Foxit Reader (up to max. Version 11) can be used.
* As we constantly update our Online Help you should clear the cache of your browser from time to time. This is particularly recommended after an update to a Major Release or a Service Pack.
HiCAD - 2-D and 3-D CAD in one System
HiCAD 2023 - System and Hardware Requirements
System and Hardware requirements for HiCAD and Compatibility matrix
HiCAD 2023 - Installation Notes
System/Hardware requirements, installation instructions and information about licensing
Please read this information carefully before you start the installation.
HiCAD 2023 - Online Help
The complete HiCAD Help, including all industry solutions
HiCAD 2023 - 3D Quicktour
Examples and information for a fast introduction to 3-D
Further PDF documents
PDF documents on a wide range of topics, e.g. Configuration Editor, Railing Configurator, Creating new parts in Plant Engineering, etc.
News Archive
If you do not update directly from the previous to the current product version, then you will find the News of the intermediate versions as a PDF file here.
HELiOS – A PDM/PLM system for all departments
HELiOS 2023 - System and Hardware Requirements
System and Hardware requirements for Components and Compatibility matrix (incl. SP2)
HELiOS 2023 - Installation Notes
System/Hardware requirements, installation instructions and information about licensing
Please read this information carefully before you start the installation (incl. SP2)
HELiOS 2023 - Online Help
Document, Product, Process and Peripherals Management (incl. SP2)
News Archive
If you do not update directly from the previous to the current product version, then you will find the News of the intermediate versions as a PDF file here.
Miscellaneous
HiCAD Viewer 2023 - Online Help
Viewer for HiCAD drawings outside of HiCAD
License Management - Online Help
All information about License Management
Installation Guide Microsoft SQL-Server
If you work with HELiOS and have ordered the SQL Server software from the ISD, please always use the DVD or ISO file supplied by the ISD for the installation of the SQL Server !
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