ISD Online Help / Documents
This page provides you with links to the Online Helps* for our products HiCAD (2-D/3-D for all industries) and HELiOS (PDM/PLM) and other tools. In addition, you will find links to other important documents here, such as the "Getting Started“ guide resp. the "Installation Notes" etc.
Please choose the desired product version from the selection box first.
Please note that the PDF preview in the HELiOS Desktop no longer works with Acrobat Reader DC from Version 2021.011.20039. As an alternative, we recommend using Foxit Reader. Before installing it, you must uninstall Acrobat Reader DC. You may also have to adjust the configuration file hel_preview.ini if Acrobat Reader was explicitly defined for PDF preview there.
* As we constantly update our Online Help you should clear the cache of your browser from time to time. This is particularly recommended after an update to a Major Release or a Service Pack.
HiCAD - 2-D and 3-D CAD in one System

HiCAD 2018 - Installation Notes
System/Hardware requirements, installation instructions and information about licensing (incl. SP2)
If you have used the modules Plant Engineering and Pipeline Planning in a HiCAD version older than HiCAD 2018, please read the information on how to proceed for an update
The complete HiCAD Help, including all industry solutions (incl. SP2)
Examples and information for a fast introduction to 3-D
HiCAD 2018 - Configuration Management
Whitepaper: Performance - Functions - Scenarios
HELiOS – A PDM/PLM system for all departments

HELiOS 2018 - Whitepaper System and Hardware Requirements
System and Hardware requirements for Components
HELiOS 2018 - Installation Notes
System/Hardware requirements, installation instructions and information about licensing (incl. SP2)
Document, Product, Process and Peripherals Management (incl. SP2)
Installation Guide Microsoft SQL Server
Version 2008, 2012, 2014, 2015, 2016, 2017
Miscellaneous

Viewer for HiCAD drawings outside of HiCAD
All information about License Management
Last checked with Microsoft Internet Explorer 9, 10, 11.0.9600.19002, Microsoft Edge 42.1734.1.0 / Google Chrome 66.0.3359.181 / Firefox 60.0.1